Welcome to DEX!
Davicom Exchange Support Portal
Just received your Davicom unit
or want to learn more?
Davicom Exchange (DEX) is a platform where customers can find solutions to their problems 24/7 through a variety of useful technical resources, including software.
Andrew's Advice
Tech Tip of the week from Davicom’s Director of Tech Support
Is something wrong with your Davicom unit? Be sure to check its heart.
The blue activity LED is the heartbeat of your unit and a pulsing LED indicates a functioning processor. If you don’t see a heartbeat, try a power cycle. If needed, next try a rescue key with an image file. If neither works, we’re standing by to help.
Click below to learn more about your unit’s front panel.