DV-200 FAQ
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Are all the LEDs lit on your DV-200?
If all the front panel LEDs are lit up and the Pause and Local are blinking, this could indicate a bricked unit. Verify with a manual Factory Reset.
Click below to see more.
https://dex.davicom.com/wp-content/uploads/2023/04/Davicom_Version_556d_Upgrade.pdf
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Are you unable to connect locally to a dv-200?
If unable to connect via the front port after a reboot or power cycle, try disconnecting and reconnecting the USB cable to reestablish the Comm Port ID.
Click below to see more.
https://dex.davicom.com/wp-content/uploads/2023/04/Davicom_Version_556d_Upgrade.pdf
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Is your DV-200 unit stuck in a reboot cycle?
One way to correct this is with a manual factory reset: step 13 of the 5.56d firmware upgrade document.
Click below to see more.
https://dex.davicom.com/wp-content/uploads/2023/04/Davicom_Version_556d_Upgrade.pdf
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Did your DV-200 lose its configuration?
A configuration can be lost after a reboot or power cycle if the RAM battery voltage is too low. A low voltage flag can be used.
Click below to see more.
https://dex.davicom.com/kb/how-your-davicom-unit-can-tell-you-if-its-ram-battery-is-getting-low/
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Where do I get the latest software and firmware?
Visit the Software & Firmware page.
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What is the default IP address of a Davicom?
The default IP address of a Cortex or DV-200 unit is 192.168.1.210 .
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How do I connect “locally” to a Davicom?
Connecting locally to a Cortex 360
In order to connect to the Cortex 360 through the local USB port, via telephone or over a narrowband radio or serial link, DavLink 6 is required. For the USB connection, Davicom’s USB driver is also required. It is included on the installation CD or it can also be found on the Software & Firmware page. Once you have installed the USB driver, please connect your computer to the Cortex’s front-panel USB port and then start DavLink. Once started, DavLink will display its main screen. Go to the upper left of this screen to see…
Read More (Section 1.3)
Connecting locally to a DV-200
If you are using your computer’s USB port, you will need a Type A/B USB device cable (version 1.1 or above). If you are using your computer serial port, you will need a male-female 9-pin serial cable (not a null-modem cable)…
Read More (Section 2)
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How do I connect to a Davicom?
How to connect to a Cortex 360
Communications with Davicom’s Cortex 360 for configuration and control can be achieved via an Ethernet connection or over a USB port. The Cortex 360 interface uses HTML 5 in both cases because DavLink 6 also embeds this technology. DavLink 6 is backward compatible with legacy DV-200 series…
How to connect to a DV-200
In order to get your new DV-200 unit ready for configuration, you need to connect your computer directly to the unit. The initial configuration of a Davicom unit cannot be performed remotely…
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What are the default usernames and passwords?
The table below is for the Cortex Series.
Username Password Level direc01 mocivad9 Director super01 ssssssss Supervisor admin01 aaaaaaaa Administrator oper01 oooooooo Operator viewer01 vvvvvvvv Viewer
*Please note that there are no default credentials for the AXON and NEURO series. They must be established by the user on initial startup.*The table below is for the DV-200 Series.
Username Password Level DIREC01 MOCIVAD9 Director SUPER01 SSSSSSSS Supervisor ADMIN01 AAAAAAAA Administrator OPER01 OOOOOOOO Operator VIEWER01 VVVVVVVV Viewer -
Can you call your unit by phone but not receive voice calls?
This has happened before when a remote site’s phone number was placed on a suspected “Spam Caller” list. Please check with your provider.
Contact us for more information.
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Are you getting the following message; “Bad license” or “missing DLL”?
It’s best practice to copy and paste DavLink License Keys to avoid erroneous manual entry. An incorrectly entered key could be the reason for these messages.
Click below to see more.
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What is the difference between Pause and Local mode?
Both modes inhibit automations. Local mode also locks out control by remote users to ensure personnel safety during site maintenance but permits local connection and relay activation.
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Did you know that you can SNOOZE a major alarm call from the DV-200?
When receiving a Major alarm call from your DV-200, simply press 77x# on your phone’s keypad then hang up. The “x” is replaced by the number of hours you want to set the snooze.
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Do you need to perform a firmware upgrade on a DV-200 unit?
Two methods are possible; using the .dav file or the .hex files. You can find both methods explained in detail at the links below.
https://dex.davicom.com/wp-content/uploads/2023/04/Davicom_Version_556d_Upgrade.pdf
Still have questions? Take a look at one of these other lists or Contact Us.
