DavLink FAQ
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Are you having trouble upgrading the DavLink software?
Be sure to download and run the Microsoft Redistributable before installing the DavLink software upgrade. If you’re still having difficulty, give us a call or send an email. We’re always happy to help.
Click below to find the redistributable.
https://dex.davicom.com/documents-downloads/software-firmware/
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Why does DavLink show a different Cortex Workspace than your browser?
This is normal operation. The DavLink software is optimized for low bandwidth IP communications and loads a default workspace.
Click below to see more.
https://dex.davicom.com/kb/how-to-change-the-davlink-6-default-workspace/
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Can DavLink show the same Cortex Workspace as your browser?
You can easily download the desired workspace from a Cortex and set it as the default in DavLink.
Click below to see more.
https://dex.davicom.com/kb/how-retrieve-workspaces-from-a-cortex/
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DavLink does not show the same workspace as when using the Cortex web browser, why?
DavLink loads its workspace from within the computer, whereas the browser opens its workspace from the Cortex itself.
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Where do I get the latest software and firmware?
Visit the Software & Firmware page.
Still have questions? Take a look at one of these other lists or Contact Us.
