Cortex 320 Factory Reset Procedure

The new generation Cortex 320/360 units from Davicom are virtually “unbrickable” because the Cortex firmware can be re-installed from a USB image file.

Another enhancement is the ability to perform a Factory Reset with front-panel buttons.

Cortex 320 Factory Reset (only possible using DavLink USB connection or front-panel buttons).

CAUTION: You must save the Cortex 320 unit configuration before doing a Factory Reset.

IMPORTANT: Record the unit IP Parameters, usernames, and passwords, because these parameters are never uploaded with the configuration file. You will need to re-enter them after a Factory Reset.

PART 1- Using the front-panel USB connection on the Cortex 320:

1.1a – Use DavLink to connect locally through the front-panel USB port of the Cortex 320 unit.
1.1b – Go to System/Administration.
1.1c – Select Configuration Transfer > Davicom to PC, and save the file. See screenshots below.
1.1d – Select the Factory Reset option and confirm the selection, and then wait until the unit reboots.
1.1e – Re-connect locally to the unit and re-enter your IP Parameters, usernames, and passwords.
1.1f – The unit will disconnect to update the IP Parameters.
1.1g – Re-connect to the unit and reload the unit configuration that you saved previously.
1.1h – To reload the configuration, go to Configuration Transfer > PC to Davicom, and reload the saved file.

PART 2- Using the front-panel Pause & Local buttons on the Cortex 320

2a- Use DavLink to connect locally through the front-panel USB port of the Cortex 320.
2b- Go to System/Administration.
2c- Select Configuration Transfer > Davicom to PC, and save the file. See screenshots in step 1.
2d- To start the Factory Reset process; disconnect power to the unit for about 10 seconds.
2e- Re-connect power and wait until the blue LEDs on the front panel light up.
2f- Press and hold the LOCAL button until the Activity LED starts blinking rapidly.
2g- Press LOCAL button repeatedly to toggle between Communications, UserOnline and Activity LED’s.
2h- Release the LOCAL button when the Communications LED is on.
2i- Press the PAUSE button to start the Factory Reset process.
2j- The LOCAL LED will blink for a few seconds to confirm that the Factory Reset has succeeded.
2k- After the unit reboots, connect locally and re-enter your IP Parameters, usernames, and passwords.
2l- The unit will disconnect to update the IP Parameters.
2m- Re-connect to the unit and reload the unit configuration that you saved previously.
3n To reload the configuration, go to Configuration Transfer > PC to Davicom, and reload the saved file.

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