The B1 RTC flag is factory set in the Davicom Cortex 360 (all versions) to raise a major alarm if a low condition is identified. Click […]

To observe the RTC battery voltage, go to Inputs / Hardware Monitoring and note the 1B1 flag value. Click below to see more.https://dex.davicom.com/kb/hardware-monitoring-menu-explained-cortex-360/

The unit should be plugged into a 12Vdc power source with the “Activity” light blinking before the battery is installed. Click below to see more. https://dex.davicom.com/kb/cortex-series-rtc-battery/

During site maintenance, this button will disable all alarms to prevent false alerts when replacing, installing, and testing equipment. Click below to see more. https://dex.davicom.com/kb/what-is-a-workspace-cortex-360/

If using alarms by telephone, ensure that the modem is functional by calling the site by phone and verifying that the unit answers and allows login. […]

If using alarms by telephone, ensure that all contacts are entered correctly and that the physical line is connected well. Click below to see more (starting […]

If using alarms by telephone, ensure that your unit is a Davicom Cortex 360-1 or a Davicom Cortex 320-1. This information is found in the unit’s […]

If using emailed alarms, ensure that you have an email server and DNS server configured in your unit. Click below to see more. https://dex.davicom.com/kb/ip-configuration-menu-explained-cortex-360/

Ensure that your alarm call lists are set up correctly and updated. Click below to see more. https://dex.davicom.com/kb/how-to-configure-an-alarm-call-list-cortex-360/